Effective Date: 9/3/2025
1. Introduction
Welcome to Portico ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome browser extension and related services (collectively, the "Service"). Please read this Privacy Policy carefully.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you sign in using Google OAuth, we collect your email address and profile information.
- Chat Messages: We collect and store the messages you send through our AI chat interface to provide the service and maintain conversation history.
- User Preferences: We store your settings and preferences, including selected AI models and visibility settings.
2.2 Automatically Collected Information
- Browser Information: We may collect information about your browser type, version, and settings.
- Usage Data: We collect information about how you interact with our extension, including features used and frequency of use.
- Technical Data: We may collect IP addresses, device identifiers, and other technical information for security and service improvement purposes.
2.3 Web Page Content
Our extension has the technical capability to access content from web pages you visit. However, we only access and process web page content when you explicitly interact with our extension or request assistance related to the current page.
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our AI assistant service
- Process and respond to your chat messages and queries
- Authenticate your account and manage your session
- Store and retrieve your conversation history
- Improve our AI models and service quality
- Provide customer support and respond to your inquiries
- Comply with legal obligations and protect our rights
- Analyze usage patterns to improve our services
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our extension, conducting our business, or serving you, including:
- Cloud hosting and storage providers
- AI model providers for processing your queries
- Authentication services (Google OAuth)
- Analytics and monitoring services
4.2 Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication requirements
- Secure coding practices and regular security audits
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Specifically:
- Account Information: Retained until you delete your account
- Chat History: Retained according to your privacy settings (public or private)
- Usage Data: Typically retained for 2 years for analytics purposes
- Technical Logs: Retained for 90 days for security and debugging purposes
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us at the information provided below.
8. Chrome Extension Permissions
Our Chrome extension requests the following permissions:
- Storage: To save your preferences and chat history locally
- Identity: To enable Google OAuth authentication
- Tabs: To interact with browser tabs when you request assistance
- Host Permissions: To communicate with our servers and access web content when explicitly requested
You can revoke these permissions at any time through Chrome's extension management interface, though this may limit the functionality of our service.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: privacy@tryportico.com
Website: https://tryportico.com
13. AI and Machine Learning
Our service uses artificial intelligence and machine learning technologies to provide responses to your queries. Please be aware that:
- AI responses are generated based on patterns in training data and may not always be accurate
- Your conversations may be used to improve our AI models, subject to your privacy settings
- We implement measures to prevent the AI from storing or reproducing sensitive personal information
- You should not share sensitive personal information (such as passwords, financial data, or private documents) in your conversations